More Red Cross Complaints

I'm hearing more and more complaints about the Red Cross here locally. I don't want to harp on it because obviously, overall, they are doing a lot of good. Suffice it to say, however, that I am very glad I was able to volunteer the very first day the shelter opened when I was able to just get in there, do my job, and make the people streaming off of those buses feel as comfortable as possible. I at least got to experience one day where everyone was at their most caring and loving, before the bureaucracy and egos got in the way.